Frequently Asked Questions (FAQ)

 

What is Craft Coffee WB?

Craft Coffee WB is a specialty coffee brand focused on quality beans, careful roasting, and honest coffee experiences. We work with trusted sources and roast with attention to flavour, freshness, and balance.

 

What type of coffee do you sell?

We offer carefully selected coffee beans and ground coffee, including single-origin and crafted blends. Our coffees are suitable for different brewing styles such as filter coffee, French press, pour-over, and traditional methods.

 

Are your coffees freshly roasted?

Yes. We roast in small batches to ensure freshness. We recommend consuming coffee within a few weeks of roasting for the best flavour.

 

Do you sell whole beans or ground coffee?

We offer both whole beans and ground coffee. You can choose the grind size based on your brewing method while placing your order.

 

How should I store my coffee?

Store coffee in an airtight container, away from light, heat, and moisture. Avoid refrigeration. Proper storage helps maintain freshness and flavour.

 

Do you accept returns or refunds?

Due to the nature of coffee as a consumable product, we do not accept returns. Refunds or replacements are considered only in cases of damaged, wrong, or tampered products. Please refer to our Refund and Returns Policy for full details.

 

How long does delivery take?

Orders are usually processed within 1–2 working days. Delivery timelines depend on your location and courier service, typically ranging from 3–7 working days.

Do you ship across India?

Yes, we ship to most locations across India. Shipping availability and charges are calculated at checkout.

 

What payment methods do you accept?

We accept secure online payments through trusted payment gateways. Card and UPI details are processed securely and are not stored on our website.

 

Will the coffee taste the same for everyone?

Coffee flavour can vary based on brewing method, water quality, and personal taste preferences. This is what makes coffee unique and enjoyable.

 

Do you offer bulk or wholesale orders?

Yes, we do consider bulk and wholesale orders. Please contact us directly for availability and pricing.

 

How can I contact Craft Coffee WB?

You can reach us anytime at:
Email: info@craftcoffeewb.org
Website: https://craftcoffeewb.org